support

64 - 256GB microSD card support

  • Insert the 64 - 256GB microSD into a card reader and connect the card reader to the PC.

  • On Windows: please download and run the GUIFormat and use default settings to format before use. Quit all other programs including the browser and file manager. Disable the sleep mode. Choose the drive with the microSD card (~59 / 64 / 128 / 200 / 256GB in size, it is GB, not 67M). Tick "quick format" and press start, it will finish right the way. If still cannot record, please close all other program, and make sure the power supply and cable connection is stable and do this again.

  • On Mac: please format as "MS-DOS FAT", by: 1. Use spotlight to search for "disk utility" 2. Choose the drive with microSD card (~64 / 128GB in size, it is GB, not MB) 3. Choose Erase 4. Choose "MS-DOS FAT" in the Format 5. Press "Erase" at the lower right corner 6. Then press "Erase" in the new pop up windows 7. Wait for a while, it is done. Do not touch anything at this moment and make sure the power supply and cable connection is stable.